Shipping & Delivery

Do you offer free shipping?

Yes! We provide free shipping on all orders, I'm kinda taking one for the team on this one yaehe, don't order too much guys

How long does delivery take?

Each order is carefully made just for you! Because all our items are personalized and need to be properly crafted with care, production takes about 2–6 business days.

Once your item is ready, shipping typically takes 5–15 business days, depending on your location. We appreciate your patience, the wait ensures you get a high-quality, custom-made piece made just for you.

Do you ship internationally?

Yes, we ship to most countries around the world — including the USA, UK, Canada, Europe, Australia, and even most remote U.S. locations.

If you're unsure whether we ship to your area, feel free to reach out and we'll be happy to confirm!

Can I ship multiple items to different addresses?

Unfortunately, at this time we can only ship to one address per order. We would recommend placing different orders for each address.

Order & Payment

Can I change my order and shipping address?

Because each item is custom-made and personalized, we're unable to guarantee changes to your order or shipping address once it's placed. Production typically begins shortly after purchase.

That said, if you've made a mistake, please email us at info@hazella.store as soon as possible. If your order hasn’t entered production yet, we may still be able to assist.

Where is My Order?

You can view your order status using your confirmation email.

What payment methods do you accept through Paystack?

We accept debit/credit cards, bank transfers, USSD through Paystack, depending on your location. It's fast, secure, and a trusted payment gateway

Is it safe to pay with Paystack?

Absolutely. Paystack is a highly secure payment processor owned by Stripe, one of the world’s most trusted payment platforms. It is PCI DSS-compliant, meaning your payment information is handled with the highest level of security. Your card details are never stored or shared with us.

Product Care

Will I feel hot wearing this jacket during a match?

Not at all, the jacket is made from breathable polyester that helps regulate heat. Whether you’re jumping, cheering, or just sitting through extra time, it keeps you comfortable without feeling stuffy.

Is the jacket good for layering?

Yes! It’s lightweight enough to wear over a jersey and roomy enough to layer with a hoodie if the weather gets chilly. A versatile fit for both warm and cool game days.

Does it handle spills and sweat well?

Absolutely. Polyester resists stains and dries fast, so whether it’s beer, soda, or sweat, you won’t be walking around soaked or stained. A quick wipe or wash and you're good.

Can I wear it after the game too?

Of course, the design is clean, stylish, and team-inspired, so it works at the stadium, at the bar, or even casually out with friends. It’s made for game day but fits everyday life too.

Is this jacket meaningful enough to give as a gift to someone who truly loves the game?

Absolutely. This isn’t just a jacket it’s a piece of passion, pride, and identity. With the personalised name and number, it becomes a one-of-a-kind tribute to the love they have for their team.

Whether it's for a birthday, game day, or just because, it’s a gift that says "I see what you love — and I’m part of it too."

Get Your Jacket Now!!